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Facebook Answers User Complaints
As expected by some, “Old Facebook” is not coming back, but changes to “New Facebook” may appease some folks critical of the new design.
Responding to Your Feedback – Facebook
Live updating: One of the most common requests is the ability to see your stream update automatically. We will be adding the ability to turn on auto updating in the near future so you no longer need to refresh the page.
Photo tags: In order to surface more photos you might like to see, we’ll be adding photos tagged of your friends to the stream. This will happen in the coming weeks.
More choices for applications: We’ve heard feedback that there is a lot of application content appearing in the stream. We will be giving you tools to control and reduce application content that your friends share into your stream.
Moving requests to the top of the right column: Friend requests and event invites will be more prominent.
Easier way to create a Friends List filter: From the filters on the left, you will be able to create a new list of friends with which to filter the stream.
Christopher Cox, Facebook’s Director of Product, states that the goal is to provide everyone with the easiest way to share what one is doing and learn what’s going on in one’s community, both at the moment and over longer periods of time. Cox adds that Facebook now has over 175 million folks, all using the site differently, which makes the job of addressing everyone’s respective needs extremely difficult.
While it’s too early to tell how the changes quoted above will be implemented, it appears that many of my gripes are being addressed, which I think reflect similar complaints expressed by many of my Facebook Friends. More importantly, Facebook does view each site redesign like a major software release, with revisions, improvements and fixes following each such release. Facebook is listening, apparently, and your feedback is important.
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